Case studies Which customer model? Market potential Migration tools Software components Network infrastructure Connectivity aspects Broadband issues Security issues Processing and performance Cloud services Resource management Data centers Virtualization Network monetization Enterprise infrastructures Management and planing		This list of topics is not exhaustive. Authors may propose other subjects in keeping within the thematic framework. Abstracts must not exceed one page. They may be submitted by email at: info@upperside.fr or remi.scavenius@wanadoo.fr Deadline for turning in abstracts: February 28, 2010 Feedback from committee members: March 15, 2010